Shipping Policy
Thank you for shopping with Your Happy Pet we are committed to delivering your orders promptly and efficiently. Please read our shipping policy below for more details.
Shipping Details:
|
Shipping Destination
|
Standard Shipping
|
Express Shipping
|
|---|---|---|
|
Canada
|
5-7 business days
|
3-5 business days
|
|
United States
|
5-7 business days
|
3-5 business days
|
|
Shipping Destination
|
Standard Shipping
|
Express Shipping
|
|---|---|---|
| International |
7-10 business days
|
5-7 business days
|
Order Processing Time
All orders are processed within 1-3 business days. Orders are shipped or delivered on weekdays or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping Rates
Shipping charges for your order will be calculated and displayed at checkout. Rates vary depending on the shipping destination and the weight of your order.
Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
Our store is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
If a product is delivered damaged or defective, you must send us a high-quality image or video of the damage or defect for a replacement to be issued. If your order has been in transit longer than 5 days outside of the estimated delivery window of the country the order is being shipped to, we will issue a replacement order to be shipped.
Contact Us
If you have any questions about this Shipping Policy, please contact us: at Info@yourshappypet.com.